What an amazing experience to deal with this company!!!! I live in Geeveston (about an hour out of Hobart) and I was skeptical about if I would even find someone to come and have a look at my damaged roller door….let alone fix it at a reasonable price. I knew there would be a travel fee involved (and there was) but she (Melanie) did everything in her power to mitigate this. She was an absolute delight to deal with, was professional, extremely knowledgeable and efficient (If only they could clone her!!). However my amazing experience didn’t finish there – An incredible technician (Etienne) arrived on time and with a great attitude in his tool belt !!! He knew his stuff through and through. He was efficient, effective, thoughtful, hard working, a clear communicator, helpful, and was filled with positivity and enthusiasm for his work. He not only fixed the job that I needed him too, but also rectified some past mistakes from other “tradesmen ???”. Etienne knew his stuff…..and he was delightful to talk too. His was also fabulous with my dogs, and careful with my security and all the things on our property. He is welcome back anytime !!! The bill was reasonable – but be warned you do need to pay it on the day. All in all – brilliant service, and I will be sure to use them again and would recommend to anyone due to their incredible staff !!!